Google Assistant Does not work correctly
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05-10-2022 12:59 AM
Google Assistant responds to "Ok Google" every other time...
1 - 3 days responds to the command stably, then no reaction to the phrase "Okey Google". What with the screen off, what with the on ...
Should you turn off / on the device, and how long does this function work again!
What in the OS can jam the operation of this application through some?
The version of android and this application is up-to-date.
Device model - Asus Zenfone 8.

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06-13-2022 01:28 AM
Sorry, it's been a busy weekend! I hope you all had a great weekend too!
We can try a couple of troubleshooting issues for starters 🙂
First and foremost, make sure that if you have a "Phone case" that it doesn't cover the microphones in the device, I've seen this being an issue in some cases.
For the second step, I will quote our friends at Google.
"Troubleshoot Android phones & tablets
If your Google Assistant doesn’t work or respond to “Hey Google” on your Android device, make sure Google Assistant, Hey Google and Voice Match are turned on:
On your Android phone or tablet, open the Google Assistant app
and say, “Assistant settings.”
Under "Popular settings," tap Voice Match.
Turn on Hey Google and set up Voice Match.
Tip: If you're signed in to a Google Workspace for Education account on your device and can't turn on "Hey Google," the admin might have turned off settings that are needed for "Hey Google" to work. Please contact your admin for more details."
Please let me know if anything of this helps, otherwise, tag me again.
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06-13-2022 08:28 AM
Mattias_ASUSUnder "Popular settings," tap Voice Match.Hello!
Sorry, it's been a busy weekend! I hope you all had a great weekend too!
We can try a couple of troubleshooting issues for starters 🙂
First and foremost, make sure that if you have a "Phone case" that it doesn't cover the microphones in the device, I've seen this being an issue in some cases.
For the second step, I will quote our friends at Google.
"Troubleshoot Android phones & tablets
If your Google Assistant doesn’t work or respond to “Hey Google” on your Android device, make sure Google Assistant, Hey Google and Voice Match are turned on:
- On your Android phone or tablet, open the Google Assistant app
and say, “Assistant settings.”
- Under "Popular settings," tap Voice Match.
- Turn on Hey Google and set up Voice Match.
Tip: If you're signed in to a Google Workspace for Education account on your device and can't turn on "Hey Google," the admin might have turned off settings that are needed for "Hey Google" to work. Please contact your admin for more details."
Please let me know if anything of this helps, otherwise, tag me again.
View post
Turn on Hey Google and set up Voice Match.
Enabled!
And still "Hey Google" doesn't work!
My case:
https://aliexpress.ru/item/1005002685963421.html?af=2136&aff_fcid=da37f495ee0f41329dd19674069ac0f7-1... glo2rus&item_id=1005002685963421&sk=_AoDDjV&sku_id=12000021713814628⊂=1&terminal_id=e16672ebd9bc41a2aa329216ea5cea9b&utm_campaign=2136&utmkolcontent=0&utm_medium=cpa

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06-14-2022 06:06 AM
D_IMANFrom what I see on the pictures of the case from the page and their users it looks like it covers the microphone on top,https://zentalk.asus.com/en/discussion/comment/215376#Comment_215376
Under "Popular settings," tap Voice Match.
Turn on Hey Google and set up Voice Match.
Enabled!
And still "Hey Google" doesn't work!
My case:
https://aliexpress.ru/item/1005002685963421.html?af=2136&aff_fcid=da37f495ee0f41329dd19674069ac0f7-1... glo2rus&item_id=1005002685963421&sk=_AoDDjV&sku_id=12000021713814628&sub=1&terminal_id=e16672ebd9bc41a2aa329216ea5cea9b&utm_campaign=2136&utmkolcontent=0&utm_medium=cpa
View post
Try removing it and then trying Hey Google again
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06-14-2022 09:42 AM
Mattias_ASUSI took off my case and tried to say "Hey Google"https://zentalk.asus.com/en/discussion/comment/215402#Comment_215402
From what I see on the pictures of the case from the page and their users it looks like it covers the microphone on top,
Try removing it and then trying Hey Google again
View post
It did not help...
Still 0 reactions...
P.S. The cover does not cover the microphone!
I can see it perfectly through the hole in the case!
P.S.2. And why would the case be guilty if, after rebooting the device, the command works for several days!
So the cover is clearly not to do with it!
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06-14-2022 10:05 AM
It looks like the Google Assistant is sleeping. After reboot, it works for a few days. Suddenly it stops. Reboot and it works ...
