"OK Google" is not supported

[Tomy90c]

OK Google Assistant and Voice Match cannot be activated on my device. It used to work, but it doesn't work for me on Android 14. Is it just me or Zenfone 9 is not a supported device in general?

[Mansi_ASUS]

Hey @Tomy90c,

Can you please share your firmware version?

Also, did this issue occur right after updating to A14?

[Tomy90c]

Hey @Mansi_ASUS ,

1. Model Name: Asus ZenFone 9 16GB / 256G 

2. Firmware version: WW_34.0304.2004.108 (Android 14)

 3. Rooted or not: No

 4. Frequency of occurrence: often

The problem occurred after installing Android 14, before that it was working.

[Mansi_ASUS]

Hey @Tomy90c,

Have you updated the Google app and other google service by Google Play?

[Tomy90c]

Hey @Mansi_ASUS,

Yes, I keep everything up to date and install through Google Play