Charging problem with 3rd party charger

[cytrus224]

Hey, i have some problems charging zenfone8 with Baseus GAN2 PRO 65w charger. If i connect the phone to the first type-c it will charge 1%, maybe 2% and it won't keep charging, however i see double thunderbolt icon next to the battery and its says its fastcharging on the lockscreen.
If i connect it to second type-c, it charges normally, but i think only 18W.
I'm using type-c cable capable of 100w charging via usb-PD

[cytrus224]

Am i gonna get any comment from ASUS? Hello?

[Irene2_ASUS]

Hi @cytrus224,
We cannot warranty that every 3rd party charger on the market will be fully to be compatible, and some other users have reported the same issue with said charger on Zenfone8.
We recommend you to use the original 30w stock charger.

[cytrus224]

Irene2_ASUS

Hi @cytrus224,

We cannot warranty that every 3rd party charger on the market will be fully to be compatible, and some other users have reported the same issue with said charger on Zenfone8.

We recommend you to use the original 30w stock charger.

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So you're saying phone is not compatible with USB Power Delivery or Qualcomm Fast Charge? That's great news, im gonna refund the phone as soon as it dies. Sad, because phone is good, but your software sucks and has tons of issues.

[Gustav_ASUS]

@cytrus224 That's not at all what Irene2 was saying. The Zenfone 8 supports Qualcomm Quick Charge 5 (dependent on regional regulations.)

[cytrus224]

Gustav_ASUS

@cytrus224 That's not at all what Irene2 was saying. The Zenfone 8 supports Qualcomm Quick Charge 5 (dependent on regional regulations.)

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So why it does not negotiate the charging profile properly with a Qualcomm Quick Charge 4+ charger and stops after 1-2% of charge? I'm pretty sure Qualcomm Quick Charge is and should be backwards compatible.