ASUS - ZenTalk

@kingnollylim To clear cache files system-wide and then reboot your phone:Settings -> Advanced -> Mobile manager -> Cleanup

Hi @kingnollylim Could you confirm if you are running the latest firmware 18.0410.2201.196?Could you try clearing cache on armoury crate and system wide?

Hi @maicol07 I will pass it on to our devs.In the mean time I will suggest you to try downgrading it and upgrading it again to A12

Hi @Delcides Could you please confirm your current firmware version?Also please try the following steps:Try a different fingerIf any third party screen guard applied try removing thatTry under safe modeClear cache and data of UIIf issue continues the...

Hi @davide.giordano I will close this thread since we already spoke on a PM 