Zenbook UX3405MA 2024

[jackjiet]

I just bought this laptop recently, keep getting clock watchdog timeout if I am not plugged in. 

I have done troubleshooting and every solutions suggested online, even clean installation the laptop 2 times and updating every drivers.

Still I am getting this BSOD.

PLEASE HELP. Could it be the AI chip and the system are not compatible or the power system supply is not enough to support the system.

Note: The BSOD always stuck at 0% dump file s are inaccurate.

[FongPoui]

The error code "clock_watchdog timeout" is normally caused by driver conflicts. 

So fowllowing step by step this video   https://www.youtube.com/watch?v=9rqWc4bowgc  might help you. 

[FongPoui]

May be this app (fortect) can help you to identify the problem. 

https://windowstechies.com/-/en/support/?error=Bsod%20Windows%2011&gad_source=1&gclid=CjwKCAiA75itBh... 

[Falcon_ASUS]

@jackjiet
May I ask how long ago you purchased your laptop? If it's a recent purchase and you are experiencing issues, I would recommend reaching out to the retailer to inquire about the possibility of a return or exchange. Sorry for any inconvenience it may be caused. 

[jackjiet]

I purchased on 28th of Dec 2023