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Zenbook UX3405MA 2024

jackjiet
Star I

‎01-16-2024 03:31 AM

I just bought this laptop recently, keep getting clock watchdog timeout if I am not plugged in. 

I have done troubleshooting and every solutions suggested online, even clean installation the laptop 2 times and updating every drivers.

Still I am getting this BSOD.

PLEASE HELP. Could it be the AI chip and the system are not compatible or the power system supply is not enough to support the system.

Note: The BSOD always stuck at 0% dump file s are inaccurate.

Preview file
2378 KB
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5 REPLIES 5

Falcon_ASUS
Moderator
Moderator
In response to jackjiet

‎01-17-2024 04:28 PM

@jackjiet
If you have attempted to restore the system but the issue continues, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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