Damaged asus zenbook duo

[atanasilchev1]

Hello! On 31.08.2024 I purchased a laptop asus zenbook duo from emag.com,Bulgaria. To my misfortune after three days of operation, the laptop stopped turning on. No light indication works,in a word "dead". Please give me contacts of official asus service centers in Bulgaria to send the machine for repair. Thanks!

[Falcon_ASUS]

@atanasilchev1 
If you have recently purchased the laptop, we would recommend contacting the retailer to inquire about the possibility of returning or exchanging the product. 
The following is the contact information:
https://www.asus.com/support/CallUs# 
Bulgaria

+359-70014411
Mon-Fri 09:30-18:30
Sorry for any inconvenience it may be caused.

[atanasilchev1]

The policy of the trader and according to Bulgarian law is that I can return the laptop up to 14 days after the date of delivery but note: "in the condition in which it was purchased", ie working. I saw on your website that one of the official repairers for Bulgaria is viewpoint ltd, and yesterday I sent the laptop in for warranty repair.

[marvinjreger]

I recently encountered an issue with my ASUS ZenBook Duo, which I purchased from emag.com, Bulgaria. After just a few days of use, it completely stopped working, with no lights or power. Can anyone share the official ASUS service center contacts in Bulgaria?

[Falcon_ASUS]

@marvinjreger 
The following is the contact information:
https://www.asus.com/support/CallUs# 
Bulgaria

+359-70014411
Mon-Fri 09:30-18:30
Sorry for any inconvenience it may be caused.