01-16-2021 01:43 AM
01-16-2021 04:23 AM
ApriliyanaIt means that the laptop fingerprint has changed. The fingerprint is based on its internal components, so if one fails, then the fingerprint changes as well. Send it asap to service.
- System: windows 2010
- Battery or AC:
- Model: UM425
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
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Detailed description:Zenbook UM425 laptop
The laptop cannot be turned on even though it has been pressed for a few seconds, then when it is charged, the windows turned on but and then it turned off immediately after a few seconds. When I try to restart again but advanced repair appears, and when I enter the recovery key it can't unlocked, and i tried to enter the ms account, but it can't log in because the password is wrong even though it's the correct pass. What's the solution? Thanks
Zenbook UM425 totally dead and windows aproblem
01-20-2021 02:13 AM
Apriliyanais Microsoft account password is wrong? .
- System: windows 2010
- Battery or AC:
- Model: UM425
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
========================
Detailed description:Zenbook UM425 laptop
The laptop cannot be turned on even though it has been pressed for a few seconds, then when it is charged, the windows turned on but and then it turned off immediately after a few seconds. When I try to restart again but advanced repair appears, and when I enter the recovery key it can't unlocked, and i tried to enter the ms account, but it can't log in because the password is wrong even though it's the correct pass. What's the solution? Thanks
Zenbook UM425 totally dead and windows aproblem
01-20-2021 07:16 PM
01-21-2021 01:32 AM