Zenbook UM425 totally dead and windows aproblem

ApriliyanaApriliyana Level 1
edited February 2021 in ZenBook
  1. System: windows 2010
  2. Battery or AC:
  3. Model: UM425
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:Zenbook UM425 laptop

The laptop cannot be turned on even though it has been pressed for a few seconds, then when it is charged, the windows turned on but and then it turned off immediately after a few seconds. When I try to restart again but advanced repair appears, and when I enter the recovery key it can't unlocked, and i tried to enter the ms account, but it can't log in because the password is wrong even though it's the correct pass. What's the solution? Thanks


This discussion has been closed.