Zenbook UM425 totally dead and windows aproblem

ApriliyanaApriliyana Level 1
edited February 20 in ZenBook
  1. System: windows 2010
  2. Battery or AC:
  3. Model: UM425
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:Zenbook UM425 laptop

The laptop cannot be turned on even though it has been pressed for a few seconds, then when it is charged, the windows turned on but and then it turned off immediately after a few seconds. When I try to restart again but advanced repair appears, and when I enter the recovery key it can't unlocked, and i tried to enter the ms account, but it can't log in because the password is wrong even though it's the correct pass. What's the solution? Thanks

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