a month ago - last edited a month ago
Hi, a windows 11 version 24h2 update last night has bricked my asus laptop, it just bootloops and goes to win recovery mode, but none of the recovery options work.
A google search has said ASUS and Microsoft are aware of this update causing issues with asus laptops.
https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3424msgdesc
Has anyone else had this issue?
a month ago
@Marcher
Regarding the issue you reported, we recommend referring to the following FAQ for troubleshooting.
[Windows 11/10] Troubleshooting - Automatic Repair (Startup Repair) on Boot
If the issue persists, we recommend taking your laptop to a service center for further diagnosis.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
3 weeks ago - last edited 3 weeks ago
Has anyone else had this issue?
Certainly have, though not bricked, thank goodness. I've been trying to get my Vivobook update to 24H2 for nearly two months now. The time I've wasted!
I've tried lots of suggested solutions:
Each time I get the same error code: (0x8007001f) if anyone's interested.
And every update attempt takes at least an hour, despite > 500 Mbps and a supposedly decent Core i5. Looking at this forum, I'm going to make a recovery USB key before I go any further.
What with Bluetooth incompatibilities, driver problems and now this, I'm seriously thinking of ditching Asus (despite over 11 years of sticking with them) and switching to Linux.
3 weeks ago
It seems to be an issue ASUS and Microsoft are aware of on certain ASUS laptop models, but no fix yet and they recommend not to update to it. ASUS are contacting Microsoft asking them to block this update for my laptop model as they have done for a few other ASUS models.