08-17-2022 02:03 AM
10-11-2022 03:10 PM
FongPouiI send Falcon the info he ask: where Asus box, marketing, and reviewer guide advertise "USB4 Ready" and how to demonstrate "functionality coming to market".Should Asus get it back?
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10-11-2022 07:40 PM
jaguar717@jaguar717https://zentalk.asus.com/en/discussion/comment/223911#Comment_223911
https://zentalk.asus.com/en/discussion/comment/231229#Comment_231229
The USB4 functionality was not from third-party modifications, it was provided by Asus both in the consumer product materials (I can take a picture if needed), and in the information Asus sent to reviewers along with a working BIOS.
In case image does not display: "USB4 Ready: The Asus Zenbook S 13 OLED is a USB4-ready system. Should you wish to evaluate this feature, a downloadable beta BIOS that enables both USB4 and Thunderbolt connectivity is available to you...as a preview of the USB4 functionality coming to the market as a user update".
Given that whatever restriction Asus placed on Zenbook USB4 features also breaks backward compatibility with USB3 docks, it is reasonable to request a working BIOS rather than just "sorry for the inconvenience". Or please let us know if we should return our new laptops.
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10-12-2022 02:12 PM
Falcon_ASUSFalcon, this is incorrect and dishonest to keep repeating, after multiple user show you otherwise. The packaging and product materials are directly from Asus, as is the information Asus provided to reviewers with instruction on how to market functions that have now been disabled.https://zentalk.asus.com/en/discussion/comment/231748#Comment_231748
This website is not the official website of ASUS, I will report this to the relevant units for understanding.
Regarding the part of the outer box, the announcement is as follows.
https://www.asus.com/support/Article/1131
Sorry for any inconvenience it may be caused.
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10-12-2022 05:05 PM
10-18-2022 07:15 AM