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Laptop randomly enters sleep mode even while in use

System: ZenBook 14X OLED UX5400 Battery or AC: Happen while both on battery and plugged inModel: UX5400Frequency of occurrence: 3 or 4 times a weekReset OS: Running Windows 11 pro, have not reinstalled the OSScreenshot or video: No screen shot availa...

TS43723 by Star I
  • 866 Views
  • 3 replies
  • 0 kudos

Can I use zenbook 14 oled ux4302 in Japan?

ux4302 is sold only in India. In Japan, radio laws are strict and it cannot be used without a technical certification mark.Does the ux4302 have the Japanese technical certification mark?Thank you for response!

5ken by Star I
  • 524 Views
  • 4 replies
  • 0 kudos

UX425JA wrong PD firmware installed, battery not working

System: Windows 11 ProBattery or AC: AC and batteryModel: ZeenBook UX425JA_BX425JAFrequency of occurrence: AlwaysReset OS: YesScreenshot or video: ========================Detailed description:Did the exakt same as the person in this thread:https://ze...

A gaming download site for Sims 4?

A gaming download site for Sims 4?SHey, I was looking for a gaming download site for Sims 4 and I came across an article on google, I have to find that article to download the sims 4 games but there is an error. I have pasted it below. so can anyone ...

Zenbook UX550GE Touchpad problems

System: Asus ZenBook UX550GEBattery or AC: BothModel: UX550GEFrequency of occurrence: AlwaysReset OS: Not Effective. Same even in LinuxScreenshot or video: ========================Detailed description:Since I bought this laptop, it has been suffering...

ahalol by Star I
  • 507 Views
  • 4 replies
  • 0 kudos

UX391F will not wake from sleep

System: Windows 11Battery or AC: BothModel: UX391FFrequency of occurrence: Every time goes into sleep modeReset OS: YesScreenshot or video: ========================Detailed description: Every time computer goes into sleep mode, cannot wake with a key...

spaceg by Star I
  • 385 Views
  • 3 replies
  • 0 kudos

Zenbook 15 UX534 FTC

Does my laptop support display port via at docking station ? It works for 2 HDMi, but does not work for DP when I change the cable.1x USB 3.2 Gen 2 Type-C support display. I am using a J5creat triple display dock stationanyone to advise ?

Windows hello can not open cameras on my ZenBook UX433F

When I look in device manager I see 2 cameras are installed, both named USB2.0 HD IR UVC WebCam and both showing the same Location of 0000.0014.0000.005.000.000.000.000.000I have uninstalled both cameras and the system keeps reinstalling both of the...

johnwnz by Star I
  • 794 Views
  • 5 replies
  • 0 kudos

Scrolling with Asus Pen

System: Windows 11Battery or AC: Model: UX482Frequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:My UX482 Zenbook Duo came with an Asus pen. I love the pen, but scrolling is a hassle on Microsoft Edge,...