ASUS ZENBOOK DUO SCREENPAD CRASHING AND RESTRATING MANY TIMES A DAY. - ITS URGENT

[LAPTOP_GEEK]

System: ASUS ZENBOOK DUO
Battery or AC: BOTH
Model: UX482
Frequency of occurrence: MANY TIMES
Reset OS: WINDOWS 10 64 BIT
Screenshot or video:
========================
Detailed description：
Hello,
Respected Members,
& Asus Executive (If here is any who can solve this problem)
How are you? I know there are some threads are present in the forum having the same issue, I don' t know What Asus is doing but I noticed that this problem started after updating to the latest Driver of Screenpad, I don't know How to uninstall this Update? But I quickly need a resolution of this problem. Screenpad crashed and restarts many times. Please advice what to do now?
Hope to see a resolution soon. Thank You.
Regards,
LAPTOP_GEEK

[SeoulSeeker]

Commenting to link the other thread with identical issues. Hopefully increased visibility of multiple people with the same issues will push ASUS to resolve it. Thanks for posting.

https://zentalk.asus.com/en/discussion/63411/zenbook-duo-screenpad-freezing-and-crashing-50-times-pe...

[Falcon_ASUS]

LAPTOP_GEEK

1. System: ASUS ZENBOOK DUO
2. Battery or AC: BOTH
3. Model: UX482
4. Frequency of occurrence: MANY TIMES
5. Reset OS: WINDOWS 10 64 BIT
6. Screenshot or video:

========================

Detailed description：

Hello,

Respected Members,

& Asus Executive (If here is any who can solve this problem)

How are you? I know there are some threads are present in the forum having the same issue, I don' t know What Asus is doing but I noticed that this problem started after updating to the latest Driver of Screenpad, I don't know How to uninstall this Update? But I quickly need a resolution of this problem. Screenpad crashed and restarts many times. Please advice what to do now?

Hope to see a resolution soon. Thank You.

Regards,

LAPTOP_GEEK

ASUS ZENBOOK DUO SCREENPAD CRASHING AND RESTRATING MANY TIMES A DAY. - ITS URGENT

@LAPTOP_GEEK
Please provide me with the version number of the system, MyASUS and ScreenXpert version you are currently using.
Which version of Windows operating system am I running?[Notebook] Asus ScreenXpert (ScreenPad Plus) - Introduction | Official Support | ASUS Global[Notebook/Desktop/AIO] How to check and update the version of MyASUS and ASUS System Control Interfa...Also please provide me the VGA driver & ScreenXpert app version for me.

** If this problem has bothered you, I would recommend uninstalling ScreenPad.
[Notebook] ASUS ScreenXpert (Screenpad 2.0) - Introduction | Official Support | ASUS GlobalSorry for any inconvenience it may be caused. 

[ASUS_Bot]

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