Zenbook Pro Duo shutting down suddenly

[angus_ominous]

System: Windows 10
Battery or AC: AC
Description: Zenbook Pro Duo shuts down randomly
Model: Zenbook Pro Duo UX581GV
Frequency of Occurrence: Sometimes
Reset OS: Yes

Especially when gaming, the Zenbook Pro Duo just suddenly shuts down. It shouldn't be because of overheating. Sometimes it happens just a few minutes after a game has been started. Anyone else have this problem? I've checked all my drivers and even tried downgrading some, but no change.

[Blake_ASUS]

Hello angus.ominous, Which game ware you playing? Is there any other specific scenario or setting when this issue occur? Thank you.

[RAJU_MSC_MATHEM]

if you have cracked the games by patch , then some games might given shutdown problems. enable high power performance mode in power settings, keep your laptop always cool buy laptop cooling pad with at least 3 fans can connect to usb port

[RAJU_MSC_MATHEM]

Last edited by RAJU2529 on 2019/10/31 14:31 install good reputed internet security software, and then do full scan with database update

[angus_ominous]

All the games I play, no matter. No cracked games (why do you even ask this...) . I have a cooling pad.  I have Security software and have done everything's.