Zenbook Pro Duo shutting down suddenly

[angus_ominous]

System: Windows 10
Battery or AC: AC
Description: Zenbook Pro Duo shuts down randomly
Model: Zenbook Pro Duo UX581GV
Frequency of Occurrence: Sometimes
Reset OS: Yes

Especially when gaming, the Zenbook Pro Duo just suddenly shuts down. It shouldn't be because of overheating. Sometimes it happens just a few minutes after a game has been started. Anyone else have this problem? I've checked all my drivers and even tried downgrading some, but no change.

[RAJU_MSC_MATHEM]

angus.ominous posted on 2019/10/31 21:54 All the games I play, no matter. No cracked games (why do you even ask this...) . I have a cooling p ...

I asked because, some users complained about shutdown problems after used cracked games. I need Energy report of battery, type the following in cmd and get the report powercfg.exe /ENERGY -output C:\Energy-Report31-10-2019.html /duration 240 before entering the command, close all running applications, and after command don't use mouse or keyboard. report will be stored in C:\ upload that file in online storage, share the link

[angus_ominous]

There you go: https://drive.google.com/open?id=1Ekizk62uEfi6OU8KaRsr0uXkCMf3A16Y

[RAJU_MSC_MATHEM]

angus.ominous posted on 2019/11/1 02:47 There you go: https://drive.google.com/open?id=1Ekizk62uEfi6OU8KaRsr0uXkCMf3A16Y

I tried to download, but there is Google server problem, so I will see the report afternoon , after finishing my actual duty in my college.

[RAJU_MSC_MATHEM]

angus.ominous posted on 2019/11/1 02:47 There you go: https://drive.google.com/open?id=1Ekizk62uEfi6OU8KaRsr0uXkCMf3A16Y

i saw the report, but I could not read fully, because the language is other than English. if possible create the report in English language

[angus_ominous]

Well, my OS is in finnish, so I don't know how that's possible.