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Zenbook fold 17 screen problem

AKafafi
Star I

Order No.: 10815 - invoice dated 19/10/2022

Suddenly while I was using my laptop zenbook fold oled 17inch the screen splited into two sides, right in the middle. My laptop still in the warranty period, but I was shocked that this happen!!

I'm used to the Samsung z fold models and it never happened to me. I'm really upset that this could happen in a very short period to such an expensive laptop. Completly Disappointed  😞 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@AKafafi 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.