03-10-2023 11:14 AM
Order No.: 10815 - invoice dated 19/10/2022
Suddenly while I was using my laptop zenbook fold oled 17inch the screen splited into two sides, right in the middle. My laptop still in the warranty period, but I was shocked that this happen!!
I'm used to the Samsung z fold models and it never happened to me. I'm really upset that this could happen in a very short period to such an expensive laptop. Completly Disappointed 😞
03-12-2023 06:04 PM
@AKafafi
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
08-21-2023 03:26 AM