Turn Numpad off

[w_verzijl]

System: Windows 10
Battery or AC: AC
Description: Cannot switch off numpad
Model: UX433FN-A5083T0
Frequency of Occurrence: Always
Reset OS: No

I switched on the numpad using the top-righ button. I used it, works fine. But, there is no way it will switch off again. No matter if I press short, 1 second, 2 seconds, longer or anything in between. It's a brand new laptop. Asus app shows all updates have been applied (firmware etc). Windows 10 also completely up to date. How can I get this thing switched off. I like it - but need to be able to switch on AND off. Related thread (closed) Thanks!

[Blake_ASUS]

Hello w.verzijl, May you double check if you BIOS is up to date as well, and have you install touchpad "firmware" V1.7"? https://www.asus.com/Laptops/ASUS-ZenBook-14-UX433FN/HelpDesk_Download/ Thank you.