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Sound problem after windows 23H2 update

sarvaddnya
Star I

Hey all,
Thanks for reading this.
SO the problem is no sound output after I had my windows updated to 23H2 in mid July. Everything was running fine but now there is no sound output. I contacted the support but all they told was to reinstall the OS which I dont want to do due to a lot of critical data in my PC.
There is a problem with INTEL SMART SOUND OED which needs to be fixed. Last asus intel driver was in 2023 and there is no asus INTEL SST driver for 2024. THe issue should be solved then.
But how do I fix it on my own because I dont think asus will release new drivers anytime soon.
The support was useless.
thanks

8 REPLIES 8

I am never going to buy an asus product ever again in my life. Thanks

sarvaddnya
Star I

@Falcon_ASUS please reply

@sarvaddnya 
If you have indeed tried reinstalling the drivers but the issue persists, to eliminate the possibility of a system malfunction, we recommend backing up your data and restoring the system for further confirmation.
[Windows 11/10] How to Reset (Reinstall) the Operating System

Sorry for any inconvenience it may be caused. 

I have restored the system, reinstalled a fresh windows and still the issue persists. Now the service center has asked me to replace the motherboard which is ridiculous. It will cost almost $1000. And there is no guarantee that the issue will solve in any way.