12-19-2019 02:54 PM
08-22-2020 04:19 AM
08-31-2020 03:30 PM
09-12-2020 08:03 AM
daniel.dopiriakWell I thought I'm the only one having this problem. Just bought the same laptop as you the Zenbook 14 UM425IA.
I do have same problem
Notebook type: asus zenbook 14 um425IA
Simply notebook starts overheating when it's put to sleep and drains the battery + it won't turn on (I have to force the restart by holding the power button).
Is there some solution or should I return the notebook?
09-12-2020 08:20 AM
AwoogaIn sleep mode also laptop harddisk and cpu works background,.
Well I thought I'm the only one having this problem. Just bought the same laptop as you the Zenbook 14 UM425IA.
For me it only occurs sometimes, but there's one time that it really bother me as I closed the lid I thought it already went to sleep so I put it on my bag, but to my surprise when I took out a couple of hours later I realize the laptop when quite hot, because it's inside the bag and the second time just happen before I type this, that's why I'm looking through out the forum is anyone has the same problem like me.
Can anyone from Asus tell us what happen is it gonna fix by software or firmware update? or is it just a defect and should I returned the laptop? I already search a couple of video regarding this issues but it's not about the close the lid option as it is by default put to sleep when closing the lid.
09-12-2020 09:57 AM
RAJU.MSC.MATHEMATICSHi, thanks for your reply.
In sleep mode also laptop harddisk and cpu works background,.
also I suspect many applications are running background in battery power.
I don't have your model laptop , but try disable background running applications and see . reply to me