chrispago to bios, connect the charger, and see if both ports are charging correctly.
- System: Windows 10
- Battery or AC: AC
- Model: Zenbook 13
- Frequency of occurrence: constant
- Reset OS:
- Screenshot or video:
I have two USB-c slots. Following the BIOS update today the port I normally use for the charger says Slow Charger and does not charges the battery (this is the ASUS supplied charger unit)
If I plug into the other USB-C port it charges fine
Devise Manager says both ports are fine and have up to date drivers
Anyone else with this problem following the BIOS/Firmware update
My Zenbook 13 has stopped charging through one of the USB-C ports following todays BIOS update
DeepEnigma@Blake_ASUS perhaps there is something wrong with this update...
MyASUS app installed automatically newest firmware for charhing via usb-c. After installation usb-c doesn't work, it's not charging and Device Manager shows UMC UCSI ACPI driver error.
Any ideas how to fix it?
Asus Ux325ja not charging after myAsus applied new firmware