DTS Audio Processing

[avn919]

ZenBook UX425EA. DTS Audio Processing-It's broken.

[Falcon_ASUS]

@avn919
Could you please confirm if your BIOS and system version are both updated to the latest version?
We recommend uninstalling and then reinstalling the application to check if the issue persists.
Thank you.
[Windows 11/10] How to uninstall Apps, Windows installed updates, Drivers

DTS Audio Processing comes pre-installed on laptops equipped with DTS Audio Processing. 
You can also download it from the ASUS official website.
https://www.asus.com/supportonly/ux425ea/helpdesk_download/ 

[avn919]

BIOS 319, Windows with the latest update.The problem appeared after installing "DTS - Software Component - 1.13.0.0" from the Windows Update Center. Reinstalling the application did not help. It helped to roll back to "DTS - Software Component - 1.10.13.0".

[Falcon_ASUS]

@avn919 
So you mean that after updating the DTS - Software Component to version 1.13.0.0, an error message appeared, but downgrading to version 1.10.13.0 resolved the issue, correct?
If so, please also provide me with the BIOS version and system version (operating system build numbers) you are currently using.

I will report this to the relevant department for further verification.

Thank you.

[avn919]

Yes, that's right. BIOS version is 319. Windows 11 Home 23H2 (OS build 22631.3672).