Cannot show video on NREAL AIR AR via USB C

[jpperfecto]

System: Windows 11
Battery or AC: AC
Model: ZenBook Duo UX481F
Frequency of occurrence: always
Reset OS:
Screenshot or video:
========================
Detailed description：
I've read from a prior discussion that the USB ports do not support display exports but my current setup extends my displays to two monitors, ASUS Zenscreen and Samsung smart tv with the latter via the HDMI port. I have my ASUS Zenscreen connected to the USB C port without having problems. The zenscreen settings are even charging from the source.
However, whenever I connect (via USB C) my nreal air ar glasses to extend its display, it won't work. Nreal glasses takes it power from the source device. Is there still a possibility to make this work?

[Falcon_ASUS]

jpperfecto

1. System: Windows 11
2. Battery or AC: AC
3. Model: ZenBook Duo UX481F
4. Frequency of occurrence: always
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

I've read from a prior discussion that the USB ports do not support display exports but my current setup extends my displays to two monitors, ASUS Zenscreen and Samsung smart tv with the latter via the HDMI port. I have my ASUS Zenscreen connected to the USB C port without having problems. The zenscreen settings are even charging from the source.

However, whenever I connect (via USB C) my nreal air ar glasses to extend its display, it won't work. Nreal glasses takes it power from the source device. Is there still a possibility to make this work?

Cannot show video on NREAL AIR AR via USB C

@jpperfecto
May I know the full model name of the laptop you are using?
What is the BIOS and system version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running? - Microsoft Support

[jpperfecto]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/65863/cannot-show-video-on-nreal-air-ar-via-usb-c

@jpperfecto

May I know the full model name of the laptop you are using?

What is the BIOS and system version you are currently using?

https://www.asus.com/support/FAQ/1030673/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

View post

Sorry for getting back late.

Here is my firmware and BOIS version
UX481FLY.203
Microsoft Windows 11 Home Single Language 64-bit 10.0.22621

[Falcon_ASUS]

jpperfecto

https://zentalk.asus.com/en/discussion/comment/236612#Comment_236612

Sorry for getting back late.

Here is my firmware and BOIS version

UX481FLY.203

Microsoft Windows 11 Home Single Language 64-bit 10.0.22621

View post

@jpperfecto
The USB TYPE-C of UX481FLY does not support display.
If your nreal air ar glasses need to be displayed through TYPE C, it should be reasonable that it cannot be displayed.
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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