Background Image always resets to original ASUS OLED image

[phermous]

Hi!

I have a small but very much annoying problem. Every time I switch the default desktop background image (wallpaper) something is resets it back in a few minutes.  

I've located the wallpaper here: %WinDir%\asus\wallpapers\asus.jpg but even if I delete it something sets it back from somewhere else.  I did not find any settings regarding this in MyAsus, or anywhere else.

Is there a workaround to solve this?  Such as removing a reg key, or else? 

Thank your for your help. 

The machine:

Spoiler

• ASUS Zenbook UX3402ZA
• Processor 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
• Installed RAM 16.0 GB (15.6 GB usable)
• Windows 11 Pro
  • Version 22H2
  • Installed on ‎2023-‎01-‎10
  • OS build 22621.1265
  • Experience Windows Feature Experience Pack 1000.22638.1000.0

[amossi10]

I have the same problem but with the background of the screenpad 2.0 in my 14 x oled ux5400zb model.

I hope asus can adress and fix this issue.

[Jiaszzz_ASUS · Accepted solution]

Hello, @amossi10 and @phermous .

Could you please refer to [Notebook] MyASUS - Customization, try disable the pixel shift and pixel refresh functions to see if the problem is fixed? 

Thank you.

[phermous · Accepted solution]

• Hey @Jiaszzz_ASUS !

Thank you for you suggestion. I did a quick test with the mentioned settings:

• Turning off Pixel shift solves the problem immediately.
• Pixel refresh doesn't seems to play here, but I can't be sure, since I haven't got time yet to test it with the 30' idle. 

Is there a technological explanation for this, or it is just a bug which hopefully fill fixed in the near future. As far as I see Pixel shift should be a solution to prevent OLED burn-ins. So at the moment I can choose to prevent that OR using baseline customisation (changing background). It would be nice if a machine in this price range would be able to do both of them. 😄 

Thanks