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Cannot enter to Safe Mode

System: Windows 11 22H2Battery or AC: BothModel: UX8402ZEFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:I need to enter to Safe mode for clearing some apps and after restarting from Recovery optio...

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FongPoui by Rising Star II
  • 494 Views
  • 6 replies
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Graphic breaks at 1920x1200

System: Windows 11Battery or AC: bothModel: ux5401zFrequency of occurrence: don't knowReset OS: noScreenshot or video: screenshot========================Detailed description:Texts are broken when resolution sets to 1920x1200 and scale 100%. Please s...

orgilhp by Star I
  • 401 Views
  • 3 replies
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Zenbook 14 UX3402ZA - Missing Number Pad 2.0

So yesterday I purchased a ASUS Zenbook 14 UX3402ZA 14" Laptop – Intel® Core™ i7, 1 TB SSD, Blue, from Curry’s (UK Appliance store) which was all fine and well until I collected it today. On the photos on the website of the product (both i5/i7) versi...

There may be a problem with the fan

System: win 11Battery or AC: Model: Zenbook UX534Frequency of occurrence: Reset OS: Screenshot or video: ========================Hello.The result of system diagnostics with MyAsus is, again, "There may be a problem with the fan".I am convinced that ...

JorgeA by Star I
  • 332 Views
  • 4 replies
  • 1 kudos

Please provide an updated chipset driver for ZenBook UM425IA

Hello,I already mentioned this issue one year ago:zentalk.asus.com/en/discussion/54587/updated-chipset-driver-for-zenbook-um425ia#latestIn brief, the chipset driver provided on the support page is too old to fix the known performance issue with AMD l...

belegdol by Rising Star I
  • 989 Views
  • 13 replies
  • 1 kudos

Unknown USB device (Device Descriptor Failed)

System: Zenbook 14 OLEDBattery or AC: bothModel: Q409ZFrequency of occurrence: constantReset OS: yahScreenshot or video: yeah========================Detailed description:So this is what happens whenever I plug any device into the USB A port on the le...

How can I fix my screen brightness?

Dear all, I have a problem with my screen brightness.Actually, there is no problem when I started my laptop until I open multiple applications. When I switch between apps, suddenly the screen becomes dimmer. I will give you some pictures of what ...

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Keyboard disable button missing? UX8402z

System: WIN 11Battery or AC: ACModel: UX8402zFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:I have ZENBOOK DUO. How do i disable the keyboard?It does not have the button as an option on the floa...

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Zenbook pro duo 14 oled bottom screen hinge pressure on the screen

System: win 11 proBattery or AC: acModel: Zenbook pro duo 14 oled Frequency of occurrence: every timeReset OS: Screenshot or video: ========================Detailed description: the pc is a week old and there's an issue with the opening mechanism, wh...

Eranb by Star I
  • 252 Views
  • 2 replies
  • 1 kudos