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Forum Posts

Compatible Stylus

Please confirm the Asus stylus that is compatible with my new touch screen Asus ROG X16 laptop.

Wipe and Reload Zenbook x14 with Windows

I find my Zenbook x14 is lagging from time to time - especially when windows updates run or AV runs.I want to wipe and reload with fresh copy of Windows 11 Pro. Will I be able to get all drivers back so everything works fine again. 

Zenbook Duo UX482, Screenpad+ Dims On Battery Mode

Hi,My laptop model is Zenbook Duo UX482 (with integrated graphics Iris XE)I currently have an issue where when I unplug my laptop and go on battery mode, the screenpad+ screen automatically dims itself so much that it's almost unusable.I actually use...

Product Registration Not Working

Hi! I just got my first ever Asus item, an Asus Zenbook Pro Duo. I received a warranty pamphlet in the box, and I am currently trying to sign up for it. I logged into my Asus account and clicked Add Product. I input my serial number and date purchase...

Do I need to download everything showing in MyAsus>LiveUpdate?

Hello, I'm using Zenbook UM5401QA, I have checked on the MyAsus>Customer Support>Live Update>Latest> tab with the "show the latest updates available" checkbox unchecked.It's listing many different BIOS updates, graphics updates and other things needi...

Product Registration Failed: Product is already registered

I just got a new zenbook via amazon. Tried to register it but keep being told "Product Registration Failed: Product is already registered". What should I do? I believe warrancy is tied to registration, no?I am also supposed to have free registration ...

lucas1 by Star I
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  • 2 replies
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Zenbook Pro 16X OLED (UX7602Z) touchpad acting crazy

I am facing strange issue with touchpad on windows 11 , while moving mouse its keep clicking,selecting ,closing and opening files.I tried the folowin but noting helped :1- update windows2- format and reinstall windows3-reset touchpad from windows - s...

aladeen by Star I
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  • 6 replies
  • 0 kudos

Help. ASUS ZenBook Pro 17 Win 10 Speakers not working correctly

Recently installed Windows 10 on my brand new ZenBook Pro 17 (not a fan of Win 11), all drivers seem to work ok except for Realtek and Dolby  - the sound is only coming out the top speaker (near the hinge) while the rest of the fancy Harman Kardon se...