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Background Image always resets to original ASUS OLED image

phermous
Star III

Hi!

I have a small but very much annoying problem. Every time I switch the default desktop background image (wallpaper) something is resets it back in a few minutes.  

I've located the wallpaper here: %WinDir%\asus\wallpapers\asus.jpg but even if I delete it something sets it back from somewhere else.  I did not find any settings regarding this in MyAsus, or anywhere else.

Is there a workaround to solve this?  Such as removing a reg key, or else? 

Thank your for your help. 

The machine:

 

Spoiler
  • ASUS Zenbook UX3402ZA
  • Processor 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
  • Installed RAM 16.0 GB (15.6 GB usable)
  • Windows 11 Pro
    • Version 22H2
    • Installed on ‎2023-‎01-‎10
    • OS build 22621.1265
    • Experience Windows Feature Experience Pack 1000.22638.1000.0

 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

Jiaszzz_ASUS
Moderator
Moderator

Hello, @amossi10 and @phermous .

Could you please refer to [Notebook] MyASUS - Customization, try disable the pixel shift and pixel refresh functions to see if the problem is fixed? 

Thank you.

View solution in original post

Thank you for you suggestion. I did a quick test with the mentioned settings:

  • Turning off Pixel shift solves the problem immediately.
  • Pixel refresh doesn't seems to play here, but I can't be sure, since I haven't got time yet to test it with the 30' idle. 

Is there a technological explanation for this, or it is just a bug which hopefully fill fixed in the near future. As far as I see Pixel shift should be a solution to prevent OLED burn-ins. So at the moment I can choose to prevent that OR using baseline customisation (changing background). It would be nice if a machine in this price range would be able to do both of them. 😄 

Thanks

 

View solution in original post

4 REPLIES 4

amossi10
Star II

I have the same problem but with the background of the screenpad 2.0 in my 14 x oled ux5400zb model.

I hope asus can adress and fix this issue.

 

Jiaszzz_ASUS
Moderator
Moderator

Hello, @amossi10 and @phermous .

Could you please refer to [Notebook] MyASUS - Customization, try disable the pixel shift and pixel refresh functions to see if the problem is fixed? 

Thank you.

Thank you for you suggestion. I did a quick test with the mentioned settings:

  • Turning off Pixel shift solves the problem immediately.
  • Pixel refresh doesn't seems to play here, but I can't be sure, since I haven't got time yet to test it with the 30' idle. 

Is there a technological explanation for this, or it is just a bug which hopefully fill fixed in the near future. As far as I see Pixel shift should be a solution to prevent OLED burn-ins. So at the moment I can choose to prevent that OR using baseline customisation (changing background). It would be nice if a machine in this price range would be able to do both of them. 😄 

Thanks

 

ZenBot
Community Manager
Community Manager
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