Webcam USB2.0 becomes hidden device and greyed out

[shawntkh93]

System: Windows 10
Battery or AC: Both battery and AC
Model: K451LN-WX005H
Frequency of occurrence: All the time
Reset OS:
Screenshot or video:
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Detailed description：
My integrated webcam for my Asus laptop (USB2.0 HD UVC WebCam) becomes a hidden device and is greyed out as shown in above picture. I have un-installed the webcam and restarted my laptop multiple times but it still remains as hidden and greyed out.
Would @Falcon_ASUS or @Blake_ASUS be able to assist, as I have seen both provide webcam solutions in this forum?

[Falcon_ASUS]

shawntkh93

1. System: Windows 10
2. Battery or AC: Both battery and AC
3. Model: K451LN-WX005H
4. Frequency of occurrence: All the time
5. Reset OS:
6. Screenshot or video:

=======================

=

Detailed description：

My integrated webcam for my Asus laptop (USB2.0 HD UVC WebCam) becomes a hidden device and is greyed out as shown in above picture. I have un-installed the webcam and restarted my laptop multiple times but it still remains as hidden and greyed out.

Would @Falcon_ASUS or @Blake_ASUS be able to assist, as I have seen both provide webcam solutions in this forum?

Webcam USB2.0 becomes hidden device and greyed out

@shawntkh93
Does the issue appear right after any system/apps' download or update?
Have you installed any third-party apps for the camera? (e,g. ZOOM)
If you have installed it, we would recommend to uninstall the third-party app and reboot the laptop ,or go to safe mode to confirm.
The following FAQs are also provided for your reference.
[Notebook] Troubleshooting - Notebook’s camera problem | Official Support | ASUS Global[Windows 10] How to enter Safe Mode | Official Support | ASUS GlobalThank you.