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Sleep + Mouse

D_IMAN
Rising Star II
I'm using sleep mode, and when using sleep mode, that the mouse intermittently turns on and turns off after a while.
What could be the problem?
Same way,
in the device manager, I disabled the ability to wake the laptop from sleep mode using the mouse, but it did not help, anyway, when you click on the mouse, the laptop wakes up!
The mouse is connected to USB 3.0.
What could be the problem?
My laptop model (X7400PC)
Vivobook Pro 14X OLED (N7400, 11th Gen Intel)|Laptops For Home|ASUS GlobalMy mouse - a4tech bloody v7
(I don't use mouse software. No need. On another laptop with this mouse, there is no such problem that I wrote about!
There is also no software installed.)

All drivers / software / BIOS / etc. - up to date!

11 REPLIES 11

Falcon_ASUS
Moderator
Moderator
D_IMAN

I'm using sleep mode, and when using sleep mode, that the mouse intermittently turns on and turns off after a while.

What could be the problem?

Same way,

in the device manager, I disabled the ability to wake the laptop from sleep mode using the mouse, but it did not help, anyway, when you click on the mouse, the laptop wakes up!

The mouse is connected to USB 3.0.

What could be the problem?

My laptop model (X7400PC)

https://www.asus.com/laptops/for-home/vivobook/vivobook-pro-14x-oled-n7400-11th-gen-intel/helpdesk_d...

My mouse - a4tech bloody v7

(I don't use mouse software. No need. On another laptop with this mouse, there is no such problem that I wrote about!

There is also no software installed.)

All drivers / software / BIOS / etc. - up to date!


Sleep + Mouse
@D_IMAN
1. If you remove the mouse, will the situation still exist?
2. If you use another mouse, will the problem still occur?

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/66787/sleep-mouse

@D_IMAN

1. If you remove the mouse, will the situation still exist?

2. If you use another mouse, will the problem still occur?


View post
1. If I remove the mouse, how will I know if the situation persists?
2. I don't have another mouse.

Falcon_ASUS
Moderator
Moderator
D_IMAN

https://zentalk.asus.com/en/discussion/comment/240884#Comment_240884

1. If I remove the mouse, how will I know if the situation persists?

2. I don't have another mouse.


View post
@D_IMAN
Please try to enter safe mode to check if the problem persists.
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS GlobalIf there is no problem in safe mode, it may be caused by the third-party software installed on your laptop.
It is recommended that you try to remove the subsequent installed software one by one to troubleshoot the problem.

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/240916#Comment_240916

@D_IMAN

Please try to enter safe mode to check if the problem persists.

https://www.asus.com/support/FAQ/1013018/

If there is no problem in safe mode, it may be caused by the third-party software installed on your laptop.

It is recommended that you try to remove the subsequent installed software one by one to troubleshoot the problem.


View post
In safe mode, I have no way to put the laptop to sleep...
Only shutdown or reboot.