04-05-2023 04:57 PM
Hi,
The screen is flickering when I pivot the laptop screen. Looks like there is a hardware issue. Laptop still on warranty. Please help.
M5402RA
Serial Number : N6N0CV147685259
Warranty : Valid until 2023-09-07
04-05-2023 05:23 PM
@guytremblay
According to your description, it is recommended to send it for repair to check the screen cable.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
04-06-2023 04:03 AM
There are various reasons why you're facing screen flickering issues:
1. Incompatible or corrupt display drivers
2. Defective hardware
3. App incompatibility
4. Loose monitor cable
5. Monitor refresh rate
However, If it's still under warranty then getting it checked or replaced from the Asus store is the best option.
04-08-2023 09:42 AM
Thank you!
04-08-2023 10:01 PM
that basically your amd onboard graphic driver issue.