06-11-2025 01:18 AM - edited 06-11-2025 02:32 AM
For my Vivobook X1505VA laptop, only an outdated Intel graphics driver version 32.0.101.5768 is available. That is, this is an Intel driver released by Asus on September 8, 2024. However, the generic Intel Arc & Iris Xe Graphics - Windows driver version 32.0.101.5768 was actually released even earlier. Other manufacturers, such as Dell, provide up-to-date drivers in a timely manner. But Asus only offers an outdated version.
Version 32.0.101.5768 contains bugs — for example, the madVR renderer for video players doesn't work. Since Asus doesn't provide a newer driver, the only solution is to use the generic Intel graphics driver.
Still, I would prefer if Asus released an updated version of the driver, since manufacturer-provided drivers usually include optimizations. Moreover, Windows Update keeps offering to install the driver provided by Asus. I mean, even if you install a generic driver, after some time Windows Update downgrades it without asking to the older version released by Asus. Moreover, the instructions from Intel’s website don’t help. You can hide the update using the "Show or hide updates" troubleshooter package provided by Microsoft, but even that isn’t straightforward and has some issues.
My question is how can I pass my message on to the Asus software development department? Simply discussing the issue with the community won't help. It’s important that Asus specialists take into account that the graphics driver needs to be updated, as the current version has issues.
06-15-2025 05:56 PM
@KarenK
Due to adjustments to the website backend, I apologize for the delayed response.
I will forward the reported issue to the relevant department for further verification.
We will get back to you immediately once there are any updates.
Thank you.
06-11-2025 11:48 PM
What the hell is wrong with this site. I spent 15 minutes responding and my response just disappeared.
06-12-2025 12:23 AM
I re-wrote my reply, wanted to post it as a PDF document, but now I see that my reply appeared 30 min after posting. Anyway, I lost a lot of time due to bugs on this site.