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One of the fans does not work after waking up from sleep. (vivobook pro 15 OLED)

0TimeLord0
Star II
System: Windows 11
Battery or AC: AC
Model: X3500PC
Frequency of occurrence: Almost every time after waking up from sleep
Reset OS: no
Screenshot or video: yes
========================
Detailed description:
Almost every time after waking up from sleep mode and plugging my laptop into charging, the left (GPU) fan stops working, but if I reboot it, everything is fine and it starts working. I did diagnostics in MyAsus and it did not reveal any problem.
P.S. I turn on the charge so that there is maximum performance. I did not bring it to high temperatures so that nothing would break.
Normal temperature under load is CPU - 80°C and GPU - 70°C

d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2832-29.png
d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2830-29.png

5 REPLIES 5

0TimeLord0
Star II
0TimeLord0
  1. System: Windows 11
  2. Battery or AC: AC
  3. Model: X3500PC
  4. Frequency of occurrence: Almost every time after waking up from sleep
  5. Reset OS: no
  6. Screenshot or video: yes

========================

Detailed description:

Almost every time after waking up from sleep mode and plugging my laptop into charging, the left (GPU) fan stops working, but if I reboot it, everything is fine and it starts working. I did diagnostics in MyAsus and it did not reveal any problem.

d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2832-29.png

d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2830-29.png


One of the fans does not work after reboot vivobook pro 15 OLED
Similar issue: https://zentalk.asus.com/en/discussion/43106/vivobook-pro-17-n705fd-gpu-fan-not-working

Falcon_ASUS
Moderator
Moderator

0TimeLord0
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/213349#Comment_213349

@0TimeLord0

Your model is different from the model discussed in this post.

Have you updated your system and BIOS to the latest?

Thank you.


View post
I don't have update notifications. Most likely all the latest versions.

Falcon_ASUS
Moderator
Moderator
0TimeLord0

https://zentalk.asus.com/en/discussion/comment/213563#Comment_213563

I don't have update notifications. Most likely all the latest versions.


View post
@0TimeLord0
I would recommend that you enter safe mode to confirm again.
If the fan still doesn't work after waking up in safe mode, I would suggest you try to restore the system.
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS Global[Windows 11/10] How to reset the PC and remove all of my personal files, apps and settings | Officia...Sorry for any inconvenience it may be caused.