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showing device driver error

ajaypozhikavu
Star I
System: asus vivobook
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
showing error and saying that new windows update is available in myasus system diagonostic but when checking in windows update there is no new update
screenshot-282-29.png
i already resetted os
3 REPLIES 3

Falcon_ASUS
Moderator
Moderator
ajaypozhikavu
  1. System: asus vivobook
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

showing error and saying that new windows update is available in myasus system diagonostic but when checking in windows update there is no new update

screenshot-282-29.png

i already resetted os


showing device driver error
@ajaypozhikavu
Could you please tell me what model of laptop you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalAlso, what version of MyASUS are you currently using?
I have sent you a message, please help to provide the log files of the following path, upload the files to the cloud storage, and then provide me with the link via PM.
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused. 

willjoe2442
Star III
Select [Driver&Tools] -> Select your Operating System. Note: The OS supported by Motherboard is different.
Select the suitable driver from the options. Please download the latest driver.
Unzip the file after download and open the folder, double click on "ASUS Setup" or "Setup" to install.
Hope this helps

ASUS_Bot
Rising Star II
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