ASUS - ZenTalk

ajaypozhikavu · ‎07-22-2022

System: asus vivobook
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：
showing error and saying that new windows update is available in myasus system diagonostic but when checking in windows update there is no new update

i already resetted os

Falcon_ASUS · ‎07-25-2022

ajaypozhikavu
System: asus vivobook
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：
showing error and saying that new windows update is available in myasus system diagonostic but when checking in windows update there is no new update
i already resetted os

showing device driver error

@ajaypozhikavu
Could you please tell me what model of laptop you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalAlso, what version of MyASUS are you currently using?
I have sent you a message, please help to provide the log files of the following path, upload the files to the cloud storage, and then provide me with the link via PM.
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused.

willjoe2442 · ‎08-22-2022

Select [Driver&Tools] -> Select your Operating System. Note： The OS supported by Motherboard is different.
Select the suitable driver from the options. Please download the latest driver.
Unzip the file after download and open the folder, double click on "ASUS Setup" or "Setup" to install.
Hope this helps

ASUS_Bot · ‎09-25-2022

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.