10-15-2024 09:32 AM - edited 10-15-2024 09:35 AM
Hi All,
I own 4 ASUS Notebooks.
Today I bought memory sticks to upgrade two of them.
One is a TUF Gaming F17, 2022 model.
The other is a VivoBook X515EA, 2021 model.
I bought a 16GB DDR5, 4800Mhz for the TUF and a 8GB DDR4 3200Mhz for the Vivobook.
I also bought a 1TB NVMe SSD for the TUF.
I installed the NVMe, no problem, the PC detected it, and it's working fine.
Than I inserted the RAM sticks to the open slots and.... nothing.
Both PC's won't even start and windows is not booting.
I thought maybe the sticks are both bad from the factory, but when replacing the new DDR5 stick with the TUF's original RAM stick, it worked fine.
When only the original RAM sticks are inserted, both PC's boot up just fine.
Anyone knows or can explain what I'm doing wrong?
Is there any BIOS setting I need to do?
Your help will be appreciated.
10-16-2024 09:15 PM
@Falcon_ASUS
Thank you for the reply.
But I wonder, how can it be that both memory sticks, for both PC's, one from Corsair (DDR4) and the other from Kingston (DDR5) are conflicting with the originals?
Which brand will not conflict?
I can't go to the shop and ask them to replace it just like that after I opened the package.
And even if they do, what should I do if there is another conflict?
To my understanding, the conflict is caused by the ASUS PC, not the memory stick.
Is there anything else you can recommend to do?
Thank you for your time.
10-21-2024 06:24 PM
@JosephKry
Regarding the FX707ZM, the following memory modules have been tested:
03A12-00020600 - Micron
03A12-00020300 - Samsung
03A12-00020500 - Skhynix
As for the X515EA, the following memory modules have been tested:
03012-00040600 - MICRON/MT40A1G16KD-062E:E
03012-00040700 - SAMSUNG/K4AAG165WA-BCWE
For your reference. Thank you.
10-22-2024 02:59 AM - edited 10-22-2024 03:02 AM
Thank you @Falcon_ASUS for taking the time to check the issue and provide the info.
This is a bit disappointing since I don't think consumers should be confined to a narrow selection of products or manufacturers if they wish to upgrade the memory on their Asus notebooks.
The notebooks must be able to accept all known brands, and I think Kingston an Corsair are very well known.