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RAM upgrade for ASUS Notebooks - not working

JosephKry
Visitor

Hi All,

I own 4 ASUS Notebooks.
Today I bought memory sticks to upgrade two of them.

One is a TUF Gaming F17, 2022 model.
The other is a VivoBook X515EA, 2021 model.

I bought a 16GB DDR5, 4800Mhz for the TUF and a 8GB DDR4 3200Mhz for the Vivobook.
I also bought a 1TB NVMe SSD for the TUF.
I installed the NVMe, no problem, the PC detected it, and it's working fine.

Than I inserted the RAM sticks to the open slots and.... nothing.

TUF F17.png

vivobook.png


Both PC's won't even start and windows is not booting.

I thought maybe the sticks are both bad from the factory, but when replacing the new DDR5 stick with the TUF's original RAM stick, it worked fine.

When only the original RAM sticks are inserted, both PC's boot up just fine.

Anyone knows or can explain what I'm doing wrong?
Is there any BIOS setting I need to do?

Your help will be appreciated.

 

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