Hi All,
I've a Asus Vivobook Pro 14 (MQ7400QE) and after upgrading BIOS from 307 to 311 I've noticed that the fingerprint scanner which is integrated in to the power button is not being detected by Windows 11.
Homepage: https://www.asus.com/laptops/for-home/vivobook/vivobook-pro-14x-oled-m7400-amd-ryzen-5000-series/hel...
I used MyAsus app on my laptop to upgrade the BIOS. After the upgrade when I rebooted I'd to use my Windows pin to login.
I opened Device Manager and find that no Biometric Hardware is detected.
I also downloaded and installed the driver for the Biometric Authentication from the homepage under "Drivers and Utilities" section. This too hasn't helped in detecting the Biometric hardware.
I also tried downgrading the BIOS using the EZ Flash Utility in the BIOS but I think downgrades are not possible.
I would appreciate if someone could help in enabling the finger print scanner on my laptop.
Thanks in advance.
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Regards,
T
