ZenWiFi BT8 disconnection loop iPhone and Mac

[deiacovo]

I've 4 BT8s configured in router mode and connected with an ethernet backhaul. My iPhone 14pro and my Mac (M2) frequently (daily) enter in a loop of connection and disconnection from Wifi (every 2-3 seconds). This happens also if I'm in the same room of the main router or of a mesh node.

I've a standard configuration with a single SSID.

The only way to mitigate the problem is to delete the network from my iPhone configuration and configure it again.

What can I do?

[Aureliannn_ASUS]

Hi @deiacovo ,

To better assist you with the unstable Wi-Fi connection issue, we would like you to confirm the following:

1. Separate SSIDs: We recommend that you set different SSID names for the 2.4GHz and 5GHz bands of your ZenWiFi BT8. For example, name 2.4GHz as "Home_2.4G" and 5GHz as "Home_5G". This way you can manually select the more stable 5GHz band connection and avoid frequent switching between bands.
2. Reset nodes: Reset all nodes to factory settings and re-add them to the AiMesh system. Ensure that the settings of each node are consistent with the main router.
3. Smart Connect function: You can try turning the "Smart Connect" function off or on to see if it affects the connection stability.
4. System updates: Please ensure that your iPhone and Mac operating systems are updated to the latest versions to ensure that the Wi-Fi drivers are up-to-date.

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Thank you.