Hi, according to your question, please check for any signs of damage on the USB Cable and AC adapter, such as breakage, pins bent or pins deformed. Do not use damaged USB cables or AC adapters.
Please check and remove any debris from the USB port on ...
Hi, this model has stopped maintaining the Unlock Device App, sorry for any inconvenience caused, thank you for your support and love for ASUS products.
Hi, according to your question, could you provide your product model and firmware version?
Whether the problem occur only when using specific application?
May I ask have you make any changes or update anything then the problem occur?
Please make sure...
你好，請問您是在使用特定應用程式才發生無法接聽問題嗎?
目前Zenfone Max Pro M2官網最新韌體體版本為WW-16.2017.2011.105，請您先更新至最新版，並確認問題是否解決。
您可以參考下方連結進行更新。
ZenFone Max Pro (M2)｜智慧手機｜ASUS 台灣
[Phone/Pad]如何更新韌體版本? | 官方支援 | ASUS 台灣
另外請問您是否有對手機做任何更動，問題才發生呢?
謝謝。
