RT-AX82U Issues

[ripface]

Hi All,

My first post ... be gentle!

I have an Asus RT-AX82u set up in mesh mode with an Asus RT-AX52.  I have NordVPN setup as a VPN Client so all the clients in the house are protected.  Firmware is the latest gnuton.   For the most part everything works well but lately I've been seeing some "issues" with the setup.  They include ....

1. The mesh GUI often reports 0 clients on both the routers.  Bit of a pain as I like to see what the second router is up to.

2. I was uploading some maps to my TomTom and was monitoring the router.  It seemed to be coping ok, although the CPU was running quite hot and maxing out a couple of the cores.  Only getting 4mbps throughput.  While this was running I checked my mobile phone and noticed that the home WiFi was connected, but no internet available.  Weird!  My linux box was fine and could surf ok (Hardwired) but the phone would not connect to the internet even though it was on the WiFi.  I tested this again, and whenever the router is driven hard ... the internet drops of the WiFi clients.  

Can anyone make some constructive suggestions on fixes for either issue. I'm starting to think I made a bad choice going with Asus!!!

Thanks,
Ripface

[jzchen]

There is VPN Fusion, but it is not listed in the specificafions of the RT-AX82U.  It was supposed to be a feature of ASUSwrt 5.0 aka 3.0.0.6.xxxxx firmware but from the ASUSwrt 4.0 page VPNFusion shows as part of "3.0.0.4.388.xxxxx and higher" firmware.  Maybe they forgot they put that there in the 4.0 description page...

Sigh...

[Aureliannn_ASUS]

Hi @ripface ,

Thank you for your detailed description of the issue you encountered when using RT-AX82U (AiMesh main router) with RT-AX52 (node) along with the NordVPN client. To help us clarify the situation, please kindly check the following:

1. Ensure that both routers are updated to the latest firmware.
2. Test suggestion: temporarily disable VPN, then perform the same upload scenario to confirm if the issue only occurs when VPN is enabled.
3. If Adaptive QoS or Traffic Analyzer is enabled, please try disabling them and observe, as they may add extra load in high-traffic scenarios.
4. Try temporarily disabling the AX52 node and observe whether Wi-Fi disconnections still occur on a single-router (AX82U) setup.

If the issue persists, we recommend submitting a Web UI Feedback report at the moment the problem occurs, and providing us the following details via private message for follow-up:

• The exact time the issue occurred
• The email address used when submitting the feedback
• The MAC address of the wired/wireless device where the issue occurred

Thank you for your cooperation and patience. We will continue to follow up and provide support.

[jzchen]

Or VPN Fusion (also a client):

https://routerkb.asuscomm.com/?page_id=9&lang=en

[MitchG]

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