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Knowledge Base Articles

[Phone] How do I use Google Assistant on Android 15?

[Phone] How do I use Google Assistant on Android 15?Enter a text, voice or picture to complete daily tasks, including setting alarms or sending messages. Please enable Google Assistant settings first.1. Go to Settings > Display > System navigation.2....

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[Phone] How do I use Circle to Search?

[Phone] How do I use Circle to Search?By drawing circles, lines, or tapping on text, images or videos with your favorite gestures, you can easily select the content you want and instantly search for it. Please enable Circle to Search settings first.1...

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[Phone] How to Set Up Auto-start Management

[Phone] How to Set Up Auto-start ManagementAuto-start management is a reliable and effective tool that helps you control which apps can start automatically in the background. This can improve system performance and extend battery life. If you notice ...

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[Phone] How do I enable/disable AirTrigger Capture on my phone?

[Phone] How do I enable/disable AirTrigger Capture on my phone?When using the camera, you can enable the AirTrigger Capture feature, which uses the right AirTrigger to assist with landscape shooting, making photo and video capture more convenient.* V...

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[Phone] How to fix the OTG function issues

[Phone] How to fix the OTG function issuesIf your ASUS phone cannot use the OTG (On-The-Go) function properly, you can follow these steps to troubleshoot and resolve the issue: 1.Check device connection:Confirm that the USB device you want to connect...

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[Phone] How to fix the ROG Phone TwinView Dock problems

[Phone] How to fix the ROG Phone TwinView Dock problemsIf the TwinView Dock is malfunctioning, you can try the following steps to troubleshoot the issue: 1. Check for Foreign Objects    Inspect and clean the USB Type-C ports on both the TwinView Dock...

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[Phone] How to fix the WiGig Dock Malfunction

[Phone] How to fix the WiGig Dock MalfunctionIf the WiGig Dock cannot connect or function properly, you can try the following steps to troubleshoot the issue:Connect the power adapter and turn on the power, ensuring the LED power indicator lights up....

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[Phone] ROG Phone-Lighting-Armor-Case malfunction

[Phone] ROG Phone-Lighting-Armor-Case malfunctionIf the Lighting Armor Case is malfunctioning, you can try the following steps to troubleshoot the issue:Check if the NFC function on your phone is enabled.Remove and reassemble the phone to ensure it i...

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[Phone] How do I use Speed Shot when taking a photo

[Phone] How do I use Speed Shot when taking a photoAccelerated capture response. Useful for capturing moving objects.  *InstaTake, Burst, and Countdown timer are not supported when Speed Shot is turned on.   1. Open Camera app. 2. Swipe down on the s...

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[Phone] How do I use Photo Vibe when taking a photo?

[Phone] How do I use Photo Vibe when taking a photo? Photo Vibe consist of five options: Default, Rich & Warm, Soft & Warm, Vivid Cool, Gentle Cool.  You can apply a Photo Vibe using any of the following methods:  Camera Photo Mode1. Open Camera app....

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[Phone] How do I use AniMe Play?

[Phone] How do I use AniMe Play?A. How do I access AniMe Play? There are two ways to access AniMe Play:  1. Tap the AniMe Play app icon on launcher.  2. Tap Armoury Crate > Console > AniMe Vision > AniMe Play.  Tap a game, flip the phone to the back,...

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[Phone] Update on Game Genie Malfunction and Solutions

[Phone] Update on Game Genie Malfunction and SolutionsOn December 11, 2024, at 3:30 PM, ASUS released an update to enhance the Game Genie app by expanding its supported game list. Unfortunately, an unexpected error occurred during the update process,...

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[Phone] How do I create and use a Private space?

[Phone] How do I create and use a Private space? Private space is a new feature introduced in Android 15. You can create a Private space to store apps, personal photos and other sensitive files that require privacy. When you lock a Private space, you...

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Product warranty expiration date is on weekend or public holiday

Product warranty expiration date is on weekend or public holidayIf the warranty expiration date is on a weekend or public holiday, the warranty expiration date will then be postponed until the following business day (postponed policy may vary by regi...

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[Phone] How to Fix Abnormal Vibration Function

[Phone] How to Fix Abnormal Vibration FunctionIf your ASUS phone's vibration function is abnormal, you can try the following steps to troubleshoot the possible issue: 1. Restart the phone:Sometimes a simple restart can resolve many temporary issues. ...

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[Phone] How to fix Abnormal Battery Drain issues

[Phone] How to fix Abnormal Battery Drain issuesIf you experience abnormal battery drain, you can try the following steps to troubleshoot the issue: 1. Check Battery Usage: Open Settings -> Battery -> See which apps are consuming a lot of power. If y...

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[Phone] How to fix AirTriggers problems

[Phone] How to fix AirTriggers problemsIf the AirTriggers function is malfunctioning, you can try the following steps to troubleshoot the issue: 1. Check Settings: Check that the AirTriggers function is enabled in the system settings. Open Settings -...

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