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Knowledge Base Articles

[Phone] Troubleshooting - Issues of making or receiving calls

[Phone] Troubleshooting - Issues of making or receiving callsIf you are unable to make or receive calls, please try the following steps: Ensure your SIM card is correctly inserted and activated    ● Verify that your SIM card has no issues with your c...

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[Phone] How do I enable HyperSteady in video mode?

[Phone] How do I enable HyperSteady in video mode? Open the Camera app and switch to Video mode.   Swipe down on the preview screen to open the settings panel. Tap on the button to turn on HyperSteady. Tap the Record button to start recording a stabl...

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[Phone] How do I open notifications using a floating window?

[Phone] How do I open notifications using a floating window?Swipe down from the top of the screen to access Quick Settings > Tap the Settings icon > Advanced > Tap Open floating windows via heads-ups > Set the toggle to the “On” position.      When a...

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[Phone] What is the easiest way to find my installed apps?

[Phone] What is the easiest way to find my installed apps?Some languages have Search Enhancement Kits that help improve the search quality. If your language is not English, you may get a notification to download the Search Enhancement Kit, or you can...

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[Phone] How do I set up the screen light?

[Phone] How do I set up the screen light?The screen indicator light lets you know about new notifications and charging status in busy situations without turning on the screen. Swipe down from the top of the screen to access Quick Settings > Tap the S...

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[Phone] ROG Phone 8-How do I change the icons in the launcher?

[Phone] ROG Phone 8-How do I change the icons in the launcher?Long press on the Launcher > Tap Icons to launch the settings. There are three icon styles to choose from: Default, Technology and Classic. If you choose Default or Classic style, you can ...

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[Phone] ROG Phone 8 - How to use Pressure-sensitive buttons in games?

[Phone] ROG Phone 8 - How to use Pressure-sensitive buttons in games? The Pressure-sensitive buttons are areas on the phone that can be pressed, they are located on both ends of the phone's frame. The Pressure-sensitive buttons can be customized for ...

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[GlideX] Cannot use GlideX Remote Desktop?

[GlideX] Cannot use GlideX Remote Desktop?If you want to use the GlideX Remote Desktop function, please confirm whether the computer and mobile device meet the following requirements:The computer operating system needs to be Windows 10/11 Pro version...

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[Phone] How to find your phone's hardware and software specifications

[Phone] How to find your phone's hardware and software specificationsYou can find your phone's specs in the Settings app. These include Device name, Status, Legal information, Privacy settings, Android version, Android security patch level, IMEI, MAC...

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[Phone] How to find the phone specifications on the ASUS website

[Phone] How to find the phone specifications on the ASUS website1. Go to the ASUS website. 2. Select Mobile / Handhelds page.     3. Select Phones Product and Series.     4. Click See All Phone.      5. Click on the phone model name to go to the prod...

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[Phone] How to enable Gboard handwriting

[Phone] How to enable Gboard handwriting*Handwriting is not available in all languages. 1. Open the Settings app on your phone.2. Go to System > Language & input > On-screen keyboard > Gboard > Languages.3. From the list, select the language you want...

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[Phone] How to Cast Your ASUS Phone Screen to a Windows PC

[Phone] How to Cast Your ASUS Phone Screen to a Windows PC I. Follow the steps below to install the Wireless Display feature on your PC (skip this step if it's already installed):  1. In the search bar, type Settings or press Win+I to open the Settin...

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[Phone] How to choose a wireless charger compatible with ZenFone 10?

[Phone] How to choose a wireless charger compatible with ZenFone 10?Asus ZenFone 10 has wireless charging capabilities with Qi 1.3.3 certification. It is compatible with Qi-certified chargers up to 15W. Qi is an open universal charging standard devel...

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[Technical Sharing] Wi-Fi 7 Introduction

[Technical Sharing] Wi-Fi 7 IntroductionWhat is Wi-Fi 7?     In the late 1990s, the Institute of Electrical and Electronics Engineers (IEEE) created the first WiFi standard, 802.11b, which became widely accepted.   Since then, it has continued to evo...

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[Phone] ROG Phone - X Capture

[Phone] ROG Phone - X CaptureBy applying pattern recognition AI, X Capture automatically recodes all your greatest moments, such as when you knock out multiple enemies or winning the match.*This feature only support in certain software applications. ...

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[Phone] AI Transcript

[Phone] AI TranscriptTranscribe content into text and generate key summaries  Before you begin:1. Open Recorder app.2. Tap the Settings icon in the top right corner.3. Enable Transcribe text instantly when recording.4. Tap AI Text Kit.5. Tap and inst...

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[Phone] ROG5 series , ZenFone8 series can't enable VoLTE

[Phone] ROG5 series , ZenFone8 series can't enable VoLTEAffected models:ROG5 series (ZS673KS, ZS676KS), ZenFone8 series (ZS590KS, ZS672KS) 1. Confirm with your phone service carrier if your location, your account and the SIM card can support VoLTE se...

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