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Knowledge Base Articles

[Phone] Can a laser damage the camera image sensor?

[Phone] Can a laser damage the camera image sensor? Do not directly expose your phone camera lens to laser beams environments. The laser beams may cause damage to the image sensor and result in camera malfunction or abnormal photos. It is recommended...

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[Phone] How to use X Sense?

[Phone] How to use X Sense?The advanced AI recognition engine developed by ROG Labs offers various functions to assist players. Simply click on X Sense in Game Genie to activate the advanced AI recognition engine and enhance your gaming experience.In...

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[Phone] How to use AI Grabber?

[Phone] How to use AI Grabber?Open the Game Genie panel and tap AI Grabber. This will allow you to capture text from the game. You can then open a small window within the game screen for strategy guides, without leaving the game.* This feature only s...

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[Phone] How to enable/disable AI Noise Cancellation?

[Phone] How to enable/disable AI Noise Cancellation?This identifies and suppresses disruptive background noises, such as traffic or ambient sound in café. Whether engaged in a call, or immersed in games, the audio quality remains crystal clear.*This ...

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[Phone] How to use Portrait Video mode on your phone?

[Phone] How to use Portrait Video mode on your phone?Portrait Video uses an AI algorithm for a natural depth-of-field effect. It actively identifies focal points in real-time, and recognizes faces. 1. Open the Camera app.2. Swipe to the PORTRAIT VIDE...

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[Phone] How to enable/disable Smart scene optimization on your phone?

[Phone] How to enable/disable Smart scene optimization on your phone?Smart scene optimization: Detects the content of the photo and automatically applies image enhancement in specific areas of the picture. (E.g.,making the sky color more saturated)1....

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[Phone] How to change the time to turn off the hotspot automatically?

[Phone] How to change the time to turn off the hotspot automatically?You can set the hotspot to turn off automatically when no one is using it. 1. Open Settings app.2. Tap Network & internet > Hotspot & tethering > Wi-Fi hotspot > Turn off hotspot au...

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[Phone] How to Add Contacts on ASUS phone?

[Phone] How to Add Contacts on ASUS phone?Add a contact:1. Open the Contacts app on your phone.2. Tap ┼ icon (lower-right).3. Select the account where you want to save the contact: Next to your email account, tap the Down arrow icon. 4. Enter contact...

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[Phone] Principle and location of the proximity sensor

[Phone] Principle and location of the proximity sensorA proximity sensor consists of a light-emitting and light-receiving component. Infrared rays from the light-emitting component analyze the light reflected from physical objects and measure the dis...

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[Phone] Can't find the photos you're looking for in the Gallery?

[Phone] Can't find the photos you're looking for in the Gallery? To provide you with a more comprehensive search function, Gallery scans and categorizes photos on your mobile device (photos are only scanned on your mobile device, not uploaded to the ...

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[Phone] How do I use Video Genie?

[Phone] How do I use Video Genie?   Video Genie can enhance your entertainment experience while watching videos or listening to music. It can continue to play videos or music while you operate other applications, ensuring an uninterrupted audio-visua...

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[Phone] Change Vibration settings

[Phone] Change Vibration settings1. Go to "Settings" > "Sound & vibration" > "Vibration & haptics".   2. Enable "Use vibration & haptics" to turn on the vibration function. 3. Tap the setting items to set more details. 

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[Phone] Phone Frequently Asked Question (FAQ)

[Phone] Phone Frequently Asked Question (FAQ)The following is the collection of Frequently Asked Question (FAQ) for Phone products and you may find a troubleshooting solution to resolve the problem you met. Problem CategoryProblem itemFAQ linkSystem ...

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[Phone] How to use Wireless Charging

[Phone] How to use Wireless ChargingWireless Charging Please confirm that your ASUS phone supports wireless charging. We recommend using a wireless charging pad that complies with the Qi standard. Qi is a universal wireless charging standard establis...

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[Phone] Which features can be activated when swiping down the smart key?

[Phone] Which features can be activated when swiping down the smart key? Swipe down the smart key to check the notifications. It can also be set up to perform other quick tasks. For example: refreshing webpages, going to your previous or next webpage...

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[Phone] How do I activate shortcuts when my screen is off?

[Phone] How do I activate shortcuts when my screen is off?When your screen is off you can double-press the volume button to swiftly use one of your selected shortcuts, such as Quick Shot to quickly take 3 photos, Record video, Open camera, or Open fr...

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[Phone] Which shortcuts are available by tapping the phone's back?

[Phone] Which shortcuts are available by tapping the phone's back?1. Double tap You can tap twice on the back of the phone to take a quick screenshot, or it can also be set up to perform other shortcuts, such as: checking notifications, open camera, ...

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