Please follow below steps to format the SD card in phone / Tablet NOTE：Once the format was performed, all date, apps, settings and personal information will be deleted. Tap 【Settings】 → 【Storage】 → 【Erase external storage】 → 【Erase SD card】
MyASUS APP Introduction Main page Customer service related functions Repair CenterRepair StatusE-mail UsCall Us Member/Product related functions RegistrationZenTalk FourmNotificationStore SERVICE Registration Scanning product packa...
[Phone] How to download MyASUS app?You can get MyASUS app for your device from the Google Play Store app. The Play Store app comes pre-installed on the Android devices that support Google Play.Download MyASUS app from Google Play Store１. Tap the " Pl...
Mobile devices must be equipped with Android version 6.0 or higher and support HID multi-touch function. Note: The list below shows the tested models that are compatible with ZenScreen Touch MB16AMT ASUS ZenFone 3 5.2" (ZE520KL) ASUS Zen...
Applicable Models: ZenPad Series、ZenFone Series. Note: This feature can be implemented when both phone/tablet and PC are connected to the same Wi-Fi network. Operation on phone/tablet side: Turn on wireless file transfer 1. Open [File Manager] >...
[Phone] How to set your Access Point Name (APN) on your Asus phoneThe Access Point Name (APN) is the name of the settings the phone needs to make a connection with the carrier gateway between your cellular provider’s network and the public internet. ...
If your ZenFone is charging, the LED at the top will light up in red or orange. When charging is completed, the LED turns steady green. Depending on the model, it may blink red when the remaining battery charge becomes low. For the LED to function,...
1. Which phones are compatible with ASUS E1Z? Portable devices with Android version 5.0 and with the support for USB host storage mode (OTG) are compatible. Note: Below models of the device have been tested supporting E1Z ManufactoryModelASUSZenF...
[Phone] Troubleshooting - When the flashlight of your phone camera is not normally workingWhen the flashlight of phone camera doesn't work, please follow the below steps for initial troubleshooting : 1. After launching the Camera and you find the fla...
Mobile devices must be equipped with Android version 5.0 or up. Note: Below shows the tested model that are compatible with ZenScreen Go MB16AP ASUS ZenFone 3 ZE552KL ASUS ZenFone 4 ZE554KL ASUS ZenFone 3 Deluxe ZS550KL ASU...
[Phone] How to Enable and Disable 'AppLock'？If you don't want others to freely open certain apps on your phone, you can use Applock to lock them. When the apps are locked, they will need to enter the correct password or other unlocking method before ...
Please follow the steps below to find the Call Forwarding feature on ZB602KL: 1. Swipe up on the main screen to check All Apps, choose Phone from the list. 2. Press the three dots on top right corner and choose Settings. 3. Choose Ca...
ASUS Date Transfer can support any Android devices running on Android 6.0 or later. It can transfer content such as: contacts, call history, messages, photos, videos, music, recording (limited to Sound Recorder files), compressed files, document file...
Lines or screen flicker may occur when taking photos of the Zenfone's OLED (Organic Light Emitting Display) display with a camera or mobile phone. This phenomenon results from the OLED display which uses PWM (Pulse-Width Modulation) to dim the br...
How do I use the ASUS AppLock feature? You have probably already noticed there is no "Multiple users" / "users and accounts" feature in ASUS smartphones and the reason why most users want this feature is so that they can lock certain apps or create ...
Some users reported, compared with other models, it seemed there is a low in-call volume problem on ZenFone 6. In fact, for its all-screen display, the receiver on ZenFone 6 is in a higher position than it is used to be. Therefore, we recommend you t...
Applicable Models: ZenPad Series、ZenFone Series. Note: This feature can be implemented when both phone/tablet and PC are connected to the same Wi-Fi network. Operation on phone/tablet side: Turn on wireless file transfer 1. Open [File Manager] >...
Compared with traditional LCD, OLED can provide wider color support , lower power consumption and thinner screen thickness, ASUS is providing users to achieve the highest quality visual experience. With extended long-term use, OLED may encounter “...
Because ASUS contract with Google drive will be terminated, for 2019 upcoming new launch models, ASUS will no longer provide free Google drive 100GB Redeem (Excluded Zenfone Max Pro M2 in Brazil). For those models launched before 2019 will not be aff...
Yes, you have an option to record the audio from either microphone or internal audio. You can find this at Settings > Advanced > Screen recorder > Record audio and choose the option you want. Note: This knowledge is currently only applicable for...
