In April I purchased a Chromebook C425 for my 78 year old mother. She had been using a Windows PC for years. I trained her on how to use it and she used it for about 6 weeks. Then she began having "Chromebook os is missing or damaged". I created a Chrome Flex install USB that was suitable for this hardware and reinstalled. Repeatedly, she kept crashing it. Now she does not trust it, but I have been using it at home and it has not happened to me. I don't know what she is doing to kill it. She does like to turn it off when she is finished using it, whereas I will normally just allow screenlock to secure it. Does anyone know what might be happening? Is it her turning the computer off that is causing the problem?
