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Resolved! Intermittent problem with Chromebook C425

In April I purchased a Chromebook C425 for my 78 year old mother. She had been using a Windows PC for years. I trained her on how to use it and she used it for about 6 weeks. Then she began having "Chromebook os is missing or damaged". I created a Ch...

Ghost Touch on Screen

My cursor keeps randomly disappearing then clicks on something on its own.

ASUS Chromebook - C202MT - black screen - UK

HII bought a C202MT Chromebook for my son who is autistic and uses this for his sensory needs, however part of his autism is that he picks stuff, labels etc.The Chromebook is not booting up and is just a black screen, the green light comes on when I ...

robson1 by Star I
  • 359 Views
  • 2 replies
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My sons C223NA Chromebook is not turning on

It was working fine until 2 weeks ago. Now it will not turn on.I have tried another good working power supply. However it will not start up.I have tried soft and hard reset / restore, but no luck.Please could anyone advise?

ASUS Chromebox 4 Not updating

Upon reaching 84%, it gives the following error: "Couldn't download the update. Please try again later." It usually updates with no issues. It's the first time I've had this problem. And it's been happening for these last 24 hours. I just have made o...

galeamj by Star I
  • 540 Views
  • 2 replies
  • 0 kudos

Google Play Store not turning on - ChromeBook CX5400

I just got my Chromebook CX5400. I tried installing Apps but it wouldn't let me. Play Store doesnt seem to be enabled. It says its managed by the administrators, my G account is an admin. see screenshotI can't install the apps that I want to use ie: ...