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My sons C223NA Chromebook is not turning on

markuswelby
Star I

It was working fine until 2 weeks ago. Now it will not turn on.

I have tried another good working power supply. However it will not start up.

I have tried soft and hard reset / restore, but no luck.

Please could anyone advise?

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@markuswelby 
Please refer to the following FAQ for troubleshooting.
[Chromebook] Troubleshooting - Chromebook cannot power on 

If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ 

Sorry for any inconvenience it may be caused. 

ZenBot
Community Manager
Community Manager
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