02-22-2023 02:48 PM
I just got my Chromebook CX5400. I tried installing Apps but it wouldn't let me. Play Store doesnt seem to be enabled. It says its managed by the administrators, my G account is an admin. see screenshot
I can't install the apps that I want to use ie: Dropbox, ESET Mobile security and others. When I go to the web browser app store, it only says Install on more devices, Has anyone gone through this experience. I am new to Chromebook, I am a windows guy.
Any help will be appreciated. Thanks
02-22-2023 05:37 PM - edited 02-22-2023 05:38 PM
@louieraramos
Please refer to the following FAQ for troubleshooting.
Install and use Android apps on your Chromebook
I can't download apps from the Play Store on my Chromebook
[Chrome OS] Chrome operating system Frequently Asked Question (FAQ)
Sorry for any inconvenience it may be caused.
02-22-2023 05:43 PM
Thank you but I have already followed those steps, it didn't work. As per the screenshot I attached, I couldn't enable the Play Store, the Turn On button is not clickable. It says that the Administrator is managing that, I am an Admin. How can we resolve this?
02-22-2023 05:48 PM - edited 02-22-2023 05:49 PM
@louieraramos
If the problem persists, please refer to the following FAQ to restore the system.
[Chromebook] Recover Chromebook operating system
Sorry for any inconvenience it may be caused.
08-21-2023 03:54 AM