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My Chromebook is not turning on

Star I

Hi, I have been trying to turn on my Chromebook with no success. It displays the message  “Your system is applying a critical update. Please do not turn it off” then It Turns Off

What could be the problem?




May I know what happened to your chromebook before this?
For example: have you done a system update, or other operations?
Please refer to the following FAQ for troubleshooting.
[Chromebook] Recover Chromebook operating system 
Sorry for any inconvenience it may be caused. 

I have not updated it since November last year. and there are no other operations I have done

It is recommended that you refer to the FAQ to restore the system.
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:  

Also you can contact the local service center for help.
The following is the contact information: 

Sorry for any inconvenience it may be caused.