09-27-2024 01:17 PM
Hi, I have a problem with my Vivobook S 15 M5506NA.306 laptop. Out of the blue, after turning on the system does not start, it switches straight to BIOS. Unfortunately, it is not possible to set any boot mode for SSD here. When I look at the storage, I can see the label, but that's all. The laptop is a few months old, I've already tried everything possible, unfortunately without success. Any idea?
thanks Karel
09-29-2024 05:36 PM
@Karel12
We recommend referring to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - Computer directly enters BIOS Utility/Aptio Setup Utility a...
If the issue persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.