05-13-2023 06:49 AM
I just got a new asus chromebook six weeks ago, just today I attempted to plug it in and it won't turn on. When I went to online support it says I have an invalid serial number, when I call in they say I have an invalid serial number and hang up on me. Can someone help?
05-14-2023 06:29 PM
@Celeste11
I have sent you a message, please provide the serial number and photo through the message for further confirmation.
Thank you.
08-21-2023 01:55 AM