UX425JA wrong PD firmware installed, battery not working

stefanberkestefanberke Level 1
edited September 9 in ZenBook
  1. System: Windows 11 Pro
  2. Battery or AC: AC and battery
  3. Model: ZeenBook UX425JA_BX425JA
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:

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Detailed description:


Did the exakt same as the person in this thread:

https://zentalk.asus.com/en/discussion/60567/ux325ja-wrong-pd-firmware-installed-battery-not-working

I accidentally installed the wrong PD firmware update and now the laptop can´t charge. It is not working at all with the AC connection either. The USB-C ports are dead.

In the Download-Center I searched for zenbook UX425 and two modells appeared. I took the wrong one.

Did you ever find a solution to the earlier thred!

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